Review channel · General
How to get reviews on BBB
Business profiles, reviews, and complaint management. Focused on commercial trust, especially in the United States and Canada.
Consumers in the United States and Canada checking business trustworthiness and complaints.
Incentives and rules
BBB prohibits incentives and verifies reviewers by email. Policies change: check the current version on the official website before requesting reviews. PosRank rewards are limited to first-hand customer opinions and never depend on the rating.
How to get started
- Create or claim your business profile.
- Reply to complaints and reviews on time.
- Consider accreditation if you operate in North America.
Tips that work
- Complaint handling matters as much as reviews.
- Keep legal information consistent with your website.
How it integrates with PosRank
Link your profile on BBB from your business dashboard. It will appear on your public profile alongside your PosRank score, with the rating and review count verified in your latest audit. You can also include it in the widget distribution to spread new reviews across platforms with monthly limits.
Frequently asked questions about BBB
Do I need accreditation to receive reviews on BBB?
No. Any business can have a profile and receive reviews; accreditation is optional and paid.
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